Managed Cloud Operations
"We run your cloud so your engineers can ship"
24/7 managed operations, incident response, patching, and continuous improvement across AWS, Azure, and GCP — with SLO-backed reliability targets and named on-call engineers.
Six operations surfaces
24/7 monitoring
Synthetic and real-user monitoring with anomaly detection.
Incident response
Named on-call engineers with system context — not a ticket queue.
Patching & updates
OS, runtime, and managed-service updates on a rolling schedule.
Backup & DR
Automated backups, tested recovery, DR drills.
Compliance evidence
Continuous evidence collection for SOC 2, ISO 27001, sector standards.
Continuous improvement
Monthly reviews of incidents, costs, and capability gaps.
Steady-state run model
Onboard
Asset inventory, runbooks, on-call rota, SLO baselines.
Operate
24/7 monitoring, triage, and resolution within agreed SLAs.
Review
Monthly health, cost, and incident review.
Evolve
Quarterly architecture and capability gap review.
Related sub-services
Talk to us about managed cloud operations
Tell us about your environment and SLOs. We will scope a named-engineer ops package.